Legal notice

Legal Disclaimer & Business Information

Trade Name: Brash Bra

Contact Email: Support@brashbra.shop

Phone: +44 70 8563 2541

Physical Address: 74 Colchester Road, Saint Osyth, Clacton-on-Sea CO16 8HB, United Kingdom

1. Business Identification

Brash Bra (the “Company,” “we,” “us,” or “our”) is a business registered in England and Wales (registration details available upon request) operating the website brashbra.shop (the “Site”). We are a retailer of women’s apparel and intimate wear.

2. Product Information & Accuracy

We strive to ensure all product descriptions, images, colors, sizes, pricing, and availability on the Site are accurate and up-to-date.
Errors, omissions, or typographical mistakes may occasionally occur. We reserve the right to correct any inaccuracies, update information, or cancel orders if product details or pricing are incorrect at any time without prior notice.
Sizing guides and product imagery are for reference only; actual products may vary slightly.

3. Order Processing & Shipping

Order Processing: All confirmed orders are processed and shipped within 24–48 business hours (excluding weekends and UK public holidays).
Delivery Time: Standard international delivery takes 14–21 business days to most global destinations. Delivery times may be delayed due to customs clearance, local postal delays, peak seasons, or events beyond our control.
Risk of Loss: Title and risk of damage to or loss of products pass to the customer upon delivery to the shipping carrier.

4. Returns, Refunds & Exchanges

We offer a 30-day free return and exchange policy from the date of delivery, in compliance with the UK Consumer Rights Act 2015:

Items must be unused, unwashed, undamaged, and in original, sealed packaging with all tags attached to qualify for return or exchange.
We do not accept returns or exchanges for clearance, personalized, or hygiene-sensitive items unless faulty or misdescribed.
Refunds are processed to the original payment method within 5–7 business days after receiving and inspecting the returned item.

5. Limitation of Liability

To the fullest extent permitted by applicable law, including the Unfair Contract Terms Act 1977 and Consumer Rights Act 2015:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, products, or services.
Our total aggregate liability for any direct damages shall not exceed the total amount paid by you for the product(s) giving rise to the claim.
Nothing in this disclaimer excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be legally excluded.

6. User Obligations

You agree to use the Site lawfully and not:

Engage in fraudulent, unlawful, or infringing activities.
Interfere with the security or functionality of the Site.
Provide false, inaccurate, or incomplete information when placing orders or creating accounts.

7. Intellectual Property

All content on the Site—including text, images, logos, graphics, product designs, and software—is the intellectual property of Brash Bra or its licensors and protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

8. Governing Law & Jurisdiction

These terms and all transactions on the Site are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Third-Party Links

The Site may contain links to external websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.